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Innovative Merchant Solutions is always available to assist our customers 24 hours a day 365 days a year. Our reputation has been built not only on our high-tech solutions, but also on our award-winning customer service. As a testimony to our commitment to customer satisfaction our founders have won the Arthur Andersen Award for Best Business Practices in Customer Satisfaction and the Ernst and Young Entrepreneur Award.


If you have any questions please contact us. Our knowledgeable merchant experts are always available. We guarantee that you'll get a live support specialist on the line in 30 seconds or less.


Customer Service: 1-800-328-2269

Additional Resources:

> Merchant Account Basics

> Basic Fraud Prevention

> Rates/Fees Review

> Frequently Asked Questions

> Glossary

> Important Contact Information

> Terminal Reference Guides

> Merchant Agreement

> Debit Network Fees

> Sample Merchant Statement



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